CAREER OPTIONS WITH US
Client Management & Operations
We manage 78 contracts internationally, covering every combination of temporary and permanent recruitment. With on and off-site delivery teams managing niche, high volume, white and blue collar, executive, middle and senior management recruitment; we require a high number of skilled and expert recruitment professionals who ensure that our global customers receive the highest quality, most appropriate and diverse candidates for consideration, managing each through the own recruitment processes.
Our client facing teams enjoy a full immersion in our clients’ cultures and working practices, providing a solutions-oriented approach to all recruitment challenges.
Most of the teams’ time is spent in front of clients, discussing a brief, selecting the most suitable candidates, providing feedback and facilitating on-boarding. The focus is achieving 100% client and candidate satisfaction by providing a responsive and efficient service.
To succeed in client management our teams need a pragmatic attitude, a patient disposition and an imaginative approach to problem solving.
Our Compliance Team is responsible for managing this process on behalf of both Hays and our customers. Every member of the team is fully trained in recruitment law, and understands the variations and varieties of compliance requirements we must implement and manage. Our team guide new hires through the pre-employment screening process, helping and aiding wherever possible.
Sales, Commercial & Bid Management and Project Services
About Sales & Bids
Our sales and bid teams power the growth of our MSP and RPO portfolio around the world and play a critical role in engaging with new customers as they consider the benefits of adopting an outsourced recruitment solution.
Our approach to sales is based around a consultative framework and best practice RPO and MSP models. This help us understand the unique nature of each customer, their strategic objectives, current state and future needs/wants, before we consider the best solution. It sets us apart from our competitors and ensures our proposals are tailored to deliver. This requires our sales team to be experts in their fields to give comfort to prospective customers that we are the right partner for them.
Senior leaders or RPO / MSP programme managers whose passion is providing solutions to customer's medium / long-term needs are well suited to this role due to the long sales cycle.
People that succeed in the bid director and bid manager roles tend to have well-rounded understanding of how an RPO or MSP solution operates from time spent in an onsite operational role. With a natural development path that leads into sales management the bid manager roles are an ideal stepping stone for anyone looking to develop their recruitment outsourcing career into a senior management role.
Our project managers are all Prince2 qualified and understand how to quickly scope and implement a new service to ensure the delivery of our customer’s objectives. They are supported by a team of systems configuration and business analysts who look at how a company currently works and assesses how to transition to the new service and configure any technology components.
The implementation of a new MSP or RPO often involves significant amounts of business change as much as it involves adoption of new technology, so we also look at the cultural, people and supply chain aspects too.
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Hays Talent Solutions offers you an unparalleled global career path, but don't just take our word for it. Read about some of our team's careers so far.