We are delighted to announce that market intelligence firm Everest Group has ranked Hays as Leader in Managed Service Provider (MSP) and Contingent Workforce Management (CWM) and Major Contender and Star Performer for Service Procurement / Statement of Work (SOW).
The Peak Matrix assessment framework is based on 36 established global CWM/MSP/SOW service providers and is used to assess the market success and overall delivery capability of these services.
The evaluation measures market adoption, including year-on-year growth, our diversity of clients and engagement across regions, and the value we deliver based on customer feedback and transformational impact.
A resilient, diverse portfolio delivers value to our clients
Commenting on our rankings Krishna Charan, Vice President at Everest Group says:
CWM / MSP
“Hays was able to demonstrate resilience in the tough global market conditions of 2023 on the back of its diversified portfolio across all major buyer industries and contingent worker categories.”
“Its strategic focus on enhancing its technology ecosystem, including its proprietary VMS 3 Story Software (3SS) and platforms such as HaysVerse and Thrive, coupled with its ongoing investments in enhancing its direct sourcing alongside its consulting and advisory services, has contributed to its positioning as a Leader on Everest Group’s CWM/MSP PEAK Matrix® 2024.”
SOW
“Hays has witnessed growth in services procurement in 2023, supported by its consistent efforts to diversify its portfolio in newer industries, including government/public and energy and utilities sector.”
“Hays has made dedicated investments in enhancing its technology capabilities, including the development of an SOW authoring platform and SOW-specific insights through PowerBI in 3SS.
"This, coupled with a modular services procurement approach to provide greater value to its clients, has helped it solidify its position as a Major Contender and Star Performer in Everest Group's Services Procurement / SOW PEAK Matrix® 2024."
High growth and investment in core technology
Nigel Kirkham, CEO of Enterprise Solutions at Hays, says:
‘’It is with tremendous pride that Hays continues to deliver exceptional services for our clients, and has been recognised as Leaders in MSP/CMW and Major Contender and Star Performer in SOW.
For Hays, the latest Everest Peak Matrix records one of the highest growth rates in the number of SOW active clients. Demonstrates a diverse portfolio that functions across healthcare, government and media industries. And our investment in core technologies continues to help us develop direct sourcing solutions that give our clients access to pools of highly skilled professionals (MSP).
Through the hard work, dedication and commitment of our employees, we have been able to deliver workforce solutions tailored to the needs of our clients. And it is with huge gratitude to our people that the global relationships we have built have been recognised and celebrated.’’
Services that adapt and drive growth for your business
At Hays, our Enterprise Solutions is committed to helping both organisations and individuals succeed as their lifelong partner. We leverage our deep market knowledge and expertise to build holistic talent strategies for thousands of complex organisations around the world, offering a comprehensive suite of workforce and advisory services, such as MSP, SOW and CWM.
