Australia | Local Government | MSP
MSP PROGRAMME | SAVINGS, GOVERNANCE AND CONTROL
How we delivered an effective recruitment solution to a complex organisation.
Company overview
INDUSTRY: LOCAL GOVERNMENT
LOCATION: GOLD COAST, AUSTRALIA
LOCATION: GOLD COAST, AUSTRALIA
NO. OF EMPLOYEES: 3,500
Local Government providing services, activities and facilities to its residents and visitors. As the second largest council in Australia, it has 3500 staff and a strong contingent workforce.
- Annual hires: 800 average annual hires
- Geography: Gold Coast, Australia
- Roles hired: Blue collar – includes construction, heavy vehicle operators, labourers, horticulturists, cleaners, trades. White collar - including project managers, engineers, transport planners, contact centre consultants, payroll, procurement, IT, HR, administrators and support staff
- Technology: 3SS as the VMS
Fast facts
Direct Sourcing at 95% with average of 7 days time to hire
Reduced supplier panel to 8. Previously 100+ suppliers engaged on ad-hoc basis
High candidate & hiring leader satisfaction at 98%
Realised significant cost savings of 48% across life of solution
The challenge
The City needed to improve their entire contingent labour process. With over 100 suppliers engaged on an ad-hoc basis there were no controls over cost, quality, and supply, additionally the lack of visibility on the contingent workforce was a concern, especially in the blue-collar highrisk space. With a strong union involvement and funds derived from taxpayers, it was critical for The City to have better controls over the engagement and usage of contingent labour and to manage its’ costs.
Additionally, in the lead up to the Commonwealth Games in 2018 The City needed support from a provider that could manage high volumes of recruitment under strict governance.
Find out how we supported our client to achieve 48% cost savings below.
