Change management

Lack of a clear change management methodology within managed service programmes is leading to stakeholder resistance, confusion amongst priorities and insufficient resource allocation.

For many change management is still viewed as a simple plan of communications merged with a linear set of activities, without an inclusive approach for the impacted stakeholders’ agendas. Through this approach, the organisations often see an increased level of conflict of interests and no ownership.

Download the report to understand the pain points, lessons learned, and what approach can support driving success when adopting change.

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