Commercial flexibility

Preparing for the unexpected often triggers organisation to build a single rigid plan when the focus should lay on alternative paths and leaving room for manoeuvre. The changes cannot be modelled in advance as hard data cannot be easily made available. As fast changing reality proves, the data we collect today might be obsolete tomorrow.

The main reasons organisations change their provider or fail to move their MSP forward are performance failures and lack of capacity to adapt to changes in service requirements or hiring needs.

Download the report to navigate the risks behind inflexibility and what key questions you can ask yourself to identify if your MSP delivery can be affected.

Read now