Provider selection

Rushing the tender process often leads to a mismatched provider selection, wrong programme solution and unsuccessful implementation. The root cause is buyers treating the acquisition as a simple purchase that will solve all the complex challenges within an organisation. The reality of best price wins only causes a hidden higher price down the road.

Many companies start their tender process before gaining any clarity on their business needs, market offering, and they get caught into a contractual agreement without a realistic foundation. Hoping the things will get better whilst the provider has been secured and implementation kicked off, will bring not only setbacks but complete failure.

Download the report to understand the relevant stages an organisation needs to go through when choosing their MSP provider and what happens when these are not well considered.

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